On the home page, at the top click on “Ship Favorites” and then, click on the product you would like to order (i.e. Happy Face Cookies). It will take you to an ordering page.
Or simply, click on the following link: Online Bakery
All online orders are shipped out Monday and Wednesday afternoons. Orders must be placed prior to noon Monday and Wednesday to ensure shipping that day.
If you prefer to have an order delivered on Saturday, please call 513-871-5330, Option 2.
UPS. We do not use Fed-Ex or any other shipping companies.
UPS delivers Air and Ground packages Monday thru Friday (normal business days). There is no package movement on Saturdays or Sundays. Per UPS guidelines, we cannot include the shipping date, as well as Saturday and Sunday, as a day in transit.
All online orders leave our facility Monday and Wednesday afternoon. If you prefer to ship product on a certain day of the week, call 513-871-5330, Option 2.
With UPS Ground shipping, about a week (at least 5 normal business days). Please do not count the weekend days as “shipping days” per UPS Guidelines, there is no package movement on Saturdays or Sundays. Please see UPS’s Shipping Schedule for more information regarding how the package arrival date is determined. (Question #4)
Generally, it takes around 2 to 3 business days by UPS Ground shipping (depending on where it is going). To Florida, it takes at least 3 business days by UPS Ground shipping. Please see UPS’s Shipping Schedule for more information regarding how the package arrival date is determined. (Question #4.)
Yes, you can. On the order page, there is a place for “notes”. Please use that area to type a customized “note” to your recipient.
If your order states that it is ‘On Hold’, your order has not yet been processed by our bakery team. All online orders are shipped out of our facility Monday and Wednesday afternoons. Your order may stay ‘On Hold’ until our next shipping day.
If your order shows ‘Processing’, this indicates that we have captured your payment, and are waiting to ship out fresh product the following shipping day.
UPS.com will send tracking notifications to the email address provided once your package has left our facility.
Busken baked goods are made fresh and do not contain preservatives. Donuts and Danish only have a 24 hour shelf-life and do not ship well. However, the items listed on our website have been found through testing, to survive shipping and still be fresh to enjoy when they arrive to your destination.
Unfortunately, this product is only baked during the weeks leading up to these three holidays.
Payment must be made at the time of order placement. Credit card and case are both accepted in our stores and Cake Order Center. Check payment can be accepted for Corporate Orders with our Business to Business team.
WE DO NOT ACCEPT EBT AS A FORM OF PAYMENT.